AT FULKI, “Customer Satisfaction” is of absolute importance. For you to be happy with your purchase from FULKI, we want you to read the below mentioned store policies & cooperate:
1. Any Merchandise can be exchanged within 24 hours from the date of purchase
2. Any Stitched, Altered, used, Damaged, Discounted and Promotional merchandise cannot be exchanged
3. For reasons of hygiene, Handbags & Accessories will not be exchanged
4. Please present the invoice and keep the price tag intact for exchange.
5. Exchange can be made only once for a merchandise.
6. Exchanges won’t be possible at the time of a sale or any other scheme.
7. Items purchased during End of Season Sales cannot be exchanged. Please check the product and the price tag before buying.
8. Please follow the washing / usage instructions as stated on the merchandise.
9. We advise DRY WASH for all merchandise purchased. Due to the variety of the fabrics used, we can't guarantee shrinkage and colour bleed from the fabric.
10. Embroidery and embellishments are hand crafted in each piece and therefore colour bleeding & zari of the garment cannot be guaranteed.
11. Only credit note will be issued in exchange of the merchandise or refund of a merchandise.
12. The credit note will be valid for 60 days from the date of issue.
13. The company reserves the right to determine whether goods have been damaged or used.
14. All uncollected merchandise must be taken within 15 days of alteration. Post 15 days, the company shall not be responsible for the merchandise.
15. Any Blocked merchandise against advance will be held for 15 days. Post 15 days, the advance will be forfeited.
16. Please ensure you have received a bill or invoice from the store if purchased in person or you have received one via email if you purchased it online.
17. The company reserves the rights to amend, alter or cancel any rule, terms and conditions at its absolute Discretion.
18. Subject to Bangalore Jurisdiction.
All Standards terms & conditions as per the company policies and rules shall prevail & be binding on all merchandise bought by customers.